Federal Telephone Assistance Program

This week marks a national effort to remind low-income consumers of federal telephone discount programs that can help residents stay connected to important services.

National Telephone Discount Lifeline Awareness Week runs from Sept. 10 through Sept. 14 to promote the federal Lifeline program, which gives eligible participants a $9.25 discount on landline telephone services and wireless services. Lifeline also supports broadband services and broadband-voice bundles.

The program is available year-round in every U.S. state, territory, and commonwealth as well as tribal lands. Benefits are limited to one discount per address.

Customers who are eligible for certain public assistance programs, such as Medicaid and the Supplemental Nutrition Assistance Program, are eligible for Lifeline discounts.

Telephone and broadband assistance programs are especially vital to low-income and elderly residents, helping them stay connected to local emergency services and community resources.

The week of outreach is sponsored by the Washington Utilities and Transportation Commission, the National Association of Regulatory Utility Commissioners, the Federal Communications Commission, and the National Association of State Utility Consumer Advocates.

Lifeline customers that live on federally recognized Tribal lands can receive discounts up to an additional $25 per month, and up to $100 for first-time connection charges at their primary residence through the enhanced Lifeline support and Link Up programs.

To apply for Lifeline benefits, contact your local telephone company or a participating Lifeline provider. Applicants will be required to provide proof of eligibility.