In this Oct. 17, 2012, file photo, a man raises his hand during at Google offices in New York. People should have some say over the results that pop up when they conduct a search of their own name online, Europe's highest court said Tuesday, May 13, 2014. (AP Photo/Mark Lennihan, File)
AMSTERDAM (AP) — People should have some say over the results that pop up when they conduct a search of their own name online, Europe's highest court said Tuesday.
In a landmark decision, The Court of Justice of the European Union said Google must listen and sometimes comply when individuals ask the Internet search giant to remove links to newspaper articles or websites containing their personal information.
Though digital rights campaigners say the ruling by the top court in the 28-nation EU favors individual privacy rights over the freedom of information, there are questions as to how it will be put into practice and whether it will prompt a change in the way search engines operate globally.
In a judgment that will potentially impact on all search engines in Europe, including Yahoo and Microsoft's Bing, the court said a search on a person's name yields a results page that amounts to an individual profile. Under European privacy law, it said people should be able to ask to have links to private information in that 'profile' removed.
It is not clear how exactly the court envisions Google and others handling complaints, and Google said it is still studying the ruling, which cannot be appealed.
The referral to the European Court came from Spain's National Court, which asked for advice in the case of Mario Costeja, a Spaniard who found a search on his name turned up links to a notice that his property was due to be auctioned because of an unpaid welfare debt. The notice had been published in a Spanish newspaper in 1998, and was tracked by Google's robots when the newspaper digitalized its archive.
Costeja argued that the debt had long since been settled, and he asked the Spanish privacy agency to have the reference removed. In 2010 the agency agreed, but Google refused and took the matter to court, saying it should not be asked to censor material that had been legally published by the newspaper.
“It's a great relief to be shown that you were right when you have fought for your ideas, it's a joy,” Costeja told The Associated Press in a telephone interview. “If Google was great before it's perfect now because there are game rules to go by.”
He said that “ordinary people will know where they have to go” to complain about bad or old information that turns up on a Google search.
Following the European ruling, Costeja's case will return to Spain for final judgment. There are 200 others in the Spanish docks, some of which may still prove difficult to decide. For instance: one involves a plastic surgeon who wants mentions of a botched surgery her performed removed from Google's results.
In its ruling, the European Court said people may address requests directly to the operator of the search engine “which must then duly examine its merits.”
The right is not absolute, as search engines must weigh “the legitimate interest of Internet users potentially interested in having access to that information” against the right to privacy and protection of personal data. When an agreement can't be reached, the Luxembourg-based court said the matter can be referred to a local judge or regulator.
Debates over the 'right to be forgotten' — to have negative information erased after a period of time — have surfaced across the world as tech users struggle to reconcile the forgive-and-forget nature of human relations with the unforgiving permanence of the electronic record.
Though the idea of such a right has generally been well-received in Europe, many in the U.S. have critiqued it as a disguised form of censorship that could allow convicts to delete references to past crimes or politicians to airbrush their records.
Alejandro Tourino, a Spanish lawyer who specializes in mass media issues, said the ruling was a first of its kind and “quite a blow for Google.”
“This serves as a basis for all members of the European Union, it is (a) most important ruling and the first time European authorities have ruled on the 'right to be forgotten,'“ said Tourino, who has worked for The Associated Press in several legal cases and is the author of “The Right to be Forgotten and Privacy on the Internet.”
Google spokesman Al Verney said Tuesday's ruling was “disappointing ... for search engines and online publishers in general.” The company, he said, will “now need to take time to analyze the implications.”
Some limited forms of a “right to be forgotten” exist in the U.S. and elsewhere — including in relation to crimes committed by minors or bankruptcy regulations, both of which usually require that records be expunged in some way.
Viviane Reding, the EU's top justice official, said in a Facebook posting that the ruling confirmed that “data belongs to the individual” and that unless there is a good reason to retain data, “an individual should be empowered by law to request erasure.”
However, Javier Ruiz, Policy Director at Open Rights Group, cautioned that authorities have to be careful in how they move forward.
“We need to take into account individuals' right to privacy,” he said. “But if search engines are forced to remove links to legitimate content that is already in the public domain ... it could lead to online censorship.”
He added the case has “major implications for all kind of internet intermediaries, not just search engines.”
Google currently advises users to approach websites that have published information about them as a first step in having it cleared from the Internet: once a site removes the content, Google's result links to the material will disappear soon after.
The Mountain View, California-based company also offers a guide to users on how best to approach having personal information removed from the web.
Associated Press reporters Ciaran Giles in Madrid and Raphael Satter in London contributed to this story.